On every Emerald Waterways river cruise you’ll be automatically covered once you commence your cruise for any delays or cancellations that occur due to weather, natural disasters, mechanical breakdowns or strikes. There’s nothing extra to pay, we automatically cover you in the price you pay for your cruise.
Our river cruising guarantee is designed to give you comfort and assurance for certain events which prevent you from cruising, and are not considered typical or usual to river cruising. Our river cruising guarantee is designed to insure for unforeseen events rather than minor delays or deviations.
We appreciate that you’ve invested a lot in your holiday with us and we want to ensure that we provide you with peace of mind when traveling with Emerald Waterways. In the event that a claim is required, instead of the industry standard of future cruise credits, you will be refunded in cash.