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Emerald FAQs

Information to help you prepare for your river cruise

General questions

Q.
How will the water levels of the rivers affect my river cruise?
A.

Water levels on Europe's rivers vary and can occasionally mean disruption to our itineraries. If we're unable to continue sailing certain rivers due to water level problems, we'll do everything we can to minimize the impact this has on your vacation and make alterntive arrangements for the rest of the itinerary. This could mean arranging coach transfers, organizing ship swaps, providing hotel accomodation or finding alternative attractions to visit - all of which are weather dependent.

More information can be found on our River Cruise Guarantee page.

Q.
What are the dimensions of your Star-Ship fleet?
A.

Emerald Dawn, Emerald Destiny, Emerald Sky, Emerald Star, Emerald Sun

Draft: 4.75 ft | Height: 20 ft | Length: 443 ft | Width: 38 ft | Speed: 16/mph

Crew Members: 47 | Staterooms: 20 | Suites: 72 | Guests: 182

 

Emerald Liberté

Draft: 5.58 ft | Height: 20 ft | Length: 361 ft | Width: 38 ft | Speed: 16/mph

Crew Members: 43 | Staterooms: 16 | Suites: 54 | Guests: 138

 

Emerald Radiance

Draft: 4.75 ft | Height: 20 ft | Length: 292 ft | Width: 38 ft | Speed: 16/mph

Crew Members: 37 | Staterooms: 10 | Suites: 46 | Guests: 112

Q.
What is the size of your cabins?
A.

Emerald Dawn, Emerald Destiny, Emerald Sky, Emerald Star, Emerald Sun

Owner's One-Bedroom Suite (Category SA): 315 sq. ft.

Grand Balcony Suite (Category S): 210 sq. ft.

Emerald Panorama Balcony Suite (Categories A, B, C, P, R): 180 sq. ft.

Emerald Stateroom (Categories D, E): 162 sq. ft.

Emerald Single Stateroom (Category ES): 117 sq. ft.

 

Emerald Liberté

Owner's One-Bedroom Suite (Category SA): 315 sq. ft.

Grand Balcony Suite (Category S): 207 sq. ft.

Emerald Panorama Balcony Suite (Categories A, B, C, P, R): 170 sq. ft.

Emerald Stateroom (Categories D, E): 162 sq. ft.

Emerald Single Stateroom (Category ES): 105 sq. ft.

 

Emerald Radiance

Emerald Riverview Suite (Category RA): 312 sq. ft.

Owner's One-Bedroom Suite (Category SA): 290 sq. ft.

Emerald Panorama Balcony Suite (Categories A, B, C, P, R, S): 170 sq. ft.

Emerald Stateroom (Categories D, E): 162 sq. ft.

Q.
Can I bring my kids on the cruise?
A.

Yes, if they are over the age of 12. Children must be accompained by a parent or legal guardian staying with them in the cabin and at all times during the cruise. 

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