Welcome to the club

The EmeraldEXPLORER loyalty club entitles you to exclusive benefits, savings on future cruises, advance notice of new itineraries, and much more

Earn points and save money

At Emerald Waterways, we’re extremely proud of our continuous commitment to providing the best river cruises in Europe, Southeast Asia and beyond. And, as we continue to grow within the world of river cruising, we’re delighted to have had many returning guests, fascinated by the wonderful travel opportunities we provide and eager to embark on another journey. With this in mind, our Emerald Waterways loyalty scheme, EmeraldEXPLORER, has been created to reward you for your loyalty and how you build up your points couldn’t be simpler. 

Upon returning from your first river cruise, you will automatically become a member of our EmeraldEXPLORER loyalty club, entitling you to exclusive benefits, including savings on future cruises, advance notice of new itineraries, and much more. Our structure is not only designed to recognise your time spent with us, but how much you spend. So, the higher the category of your suite, the more points you’ll receive per day. And, for every subsequent cruise you take with us, you will earn EmeraldEXPLORER points. 

Loyalty tiers at a glance

Loyalty categories

  • EmeraldEXPLORER Silver
    Upon returning home from your first Emerald Waterways river cruise, you will automatically become a Silver member. We will send you a complimentary EmeraldEXPLORER silver backpack before every future departure. You will also receive a $200 per person Welcome Home Voucher to use toward your next cruise with us. Begin receiving exclusive member-only offers, event invitations, advance notice of brochure releases, and every edition of our exclusive EmeraldEXPLORER magazine as soon as you return! Want to invite your friends? We'll also send you a Refer a Friend voucher with $100 savings for their cruise, plus an additional $100 savings off your cruise when they book. After collecting 5,000 EmeraldEXPLORER points, you will move up to Gold status.
  • EmeraldEXPLORER Gold
    When you return home from your river cruise with 5,000 points earned, you become Gold status and will receive a complimentary EmeraldEXPLORER gold backpack before every future departure before reaching the next level. You will also receive your entitled $200 per person Welcome Home Voucher and $100 per person Refer A Friend vouchers. At Gold status, continue to receive exclusive member-only offers, event invitations, advance notice of brochure releases, and every edition of our exclusive EmeraldEXPLORER magazine as soon as you return. After collecting 10,000 EmeraldEXPLORER points, you will move up to Diamond status.
  • EmeraldEXPLORER Diamond
    Upon returning from your cruise, Diamond members receive a complimentary EmeraldEXPLORER diamond backpack or satchel before every future departure. Your Welcome Home Voucher will increase to $250 per person and is mailed to your home in a lovely Welcome Home package guaranteed to help ease those holiday blues. You will continue to receive your member-only savings and offers, advance notice of brochure releases, every edition of our exclusive EmeraldEXPLORER magazine and invitations to our events as a Diamond status member. Send your friends a Refer a Friend voucher for $100 per person and receive another $100 per person savings on your next cruise when they book. It's great to have your friends onboard. Make sure you reserve your space in our Spa!

Earning your points

Europe

Cabin Daily Points
Stateroom (D, E, F & ES)
Riviera Deck
140
Panorama Balcony Suite (B, C & R)
Vista Deck
150
Panorama Balcony (A & P)
Horizon Deck
160
Grand Balcony Suite (S)
Horizon Deck
190
Owner's One-Bedroom Suite & Riverview Suite (SA & RA)
Horizon Deck
190

Southeast Asia

Mekong Navigator
(Cabin)
Irrawaddy Explorer
(Cabin)
Daily Points
Superior Suite
Jasmine Deck

Vista Suite
Lotus Deck
Maugham Suite
Mandalay Deck
100
Signature Suite
Orchid Deck
Orwell Suite
Upper Deck
110
Prestige Suite
Orchid Deck
Kipling Suite
Upper Deck
120
Grande Suite
Orchid Deck
Mandalay Suite
Upper Deck
150

Russia

Cabin Daily Points
Comfort & Deluxe Suite 100

Dalmatian Coast

Cabin Daily Points
Category C 140
Category B 150
Category A 160

Egypt & Jordan

Cabin Daily Points
Categories ES, D & C
Restaurant & Lounge Decks
140
Category B
Middle Deck
150
Category A
Upper Deck
160

More Information

To explore the Frequently Asked Questions of the EmeraldEXPLORER loyalty program, please click here.  
Please note, EmeraldEXPLORER tiered points are allocated for the days spent on the cruise only. Guests on pre/post city stays and touring days will be rewarded with 100 points per touring day. For full terms and conditions, please click here.