Contact us

We would love to hear from you

General Inquiries:
Have a general inquiry? Please complete the fields below marked with an asterisk*.
If you’d like to know more about our deluxe river or ocean cruises, give our friendly reservations consultants a call at 1-855-444-0161
Emerald Waterways
Our dedicated reservations consultants based in Vancouver and Boston and are available as follows:
Monday 06:00 to 17:00
Tuesday 06:00 to 17:00
Wednesday 06:00 to 17:00
Thursday 06:00 to 17:00
Friday 06:00 to 17:00
Saturday* 06:00 to 16:00
Sunday* Closed
*Please note our Administrative Department (aftersales) is closed on Saturday and Sunday.


Media Inquiries: 
If you are a member of the media, please contact:
Elliot Gillies
Media Relations Officer

Visit us

If you would like to visit our Vancouver office to discuss your vacation with one of our expert customer service consultants, then please contact us to make an appointment.

Emerald Waterways

Suite 1025
401 West Georgia Street
Vancouver BC V6B 5A1