Contact us

We would love to hear from you

Our Reservation Centre is currently experiencing unprecedented high call volumes resulting in unusually long wait times. We appreciate your patience during this time.
Get in touch with Emerald Waterways

Our dedicated and friendly reservations consultants are based in both Vancouver, BC, CA and Boston, MA, USA and are available as follows:
(Pacific Standard Time)

Monday 7:00 to 16:00
Tuesday 7:00 to 16:00
Wednesday 7:00 to 16:00
Thursday 7:00 to 16:00
Friday 7:00 to 16:00
Saturday* Closed
Sunday* Closed
 
*Please note our Administrative Department (aftersales) is closed on Saturday and Sunday.


Customer Care Inquiries
Call us toll-free at 1 855 444 0161
Email: hello@emeraldcruises.ca

Media Inquiries
For media inquiries only, please contact:
Elliot Gillies, Media Relations Officer
 

Visit us

Our Vancouver office is temporarily closed. Please contact our reservations consultants by phoning 855 444 0161 or emailing hello@emeraldcruises.ca.

Emerald Waterways

Suite 1025
401 West Georgia Street
Vancouver BC V6B 5A1
CANADA